#EMCA
2 سلاسل التغريدات
Stop. Building. Rapport. 'Build rapport' is at the heart of #communication skills training and #CX It's obviously good to have good conversations, but what does ‘building rappo...
I've received a few requests from Year 1 PhDs for resources to get started with CA & IL. I'm still relatively inexperienced, but I do know where to start diving in, so this long th...
