10 Tweets 4 reads Jun 15, 2024
One pattern I’ve noticed in all successful companies:
They have an organized folder system.
Here’s the exact system I use:
Step 1: Create a Structured Folder System
Use Google Drive.
How to set it up:
• Create a folder per department
• Give team members access to all folders (not HR)
• Restrict access to sensitive folders
A clear folder structure is the backbone of documentation.
Step 2: Build a Company Wiki
A Wiki is a hub for all your info.
It can be as simple as a Google Doc or @Notionhq page.
Include:
• Company mission and vision
• Directory
• Product roadmap
• Onboarding materials
Studying the Wiki must be imperative for every employee.
Step 3: Document Everything
If you do it twice, write it down.
Write down:
• Step-by-step instructions
• Screenshots or videos
• Tips and best practices
• Common mistakes to avoid
Thousands of hours can be saved with a single document.
Step 4: Create a Process Tracking Sheet
To ensure that all your processes get documented, create a tracking sheet.
Here's what to include:
• Process name
• Department
• Due date
• Link to document
Make sure your team stays a team.
Step 5: Make Documentation Part of Your Culture
You need to weave documentation into your company culture.
Here's how:
• Make it a key performance metric
• Refer to the Wiki often
• Update regularly
Regular documentation makes your company a well-oiled machine.
Step 6: Prioritize Onboarding
Your Wiki is more than just a reference tool, it's your onboarding curriculum.
This ensures that new hires:
• Understand responsibilities
• Avoid mistakes
• Ramp up faster
Well-documented processes are key to scaling without losing quality.
Step 7: Respect Existing Processes
It’s key that your team is on the same page.
Require all new managers to:
• Use existing processes
• Suggest improvements only after understanding the current one
• Document any changes they make
Systems are the backbone of winning teams.
Building a documentation system takes time and effort, but it's an investment that pays off big in the long run.
This is how you build a more efficient, scalable, and profitable business.
So what are you waiting for?
Start documenting today.
Apply today for Notion’s startup program and get up to 6 months of Notion for free, with unlimited AI ($6,000 in savings!): ntn.so
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