how to place a consult: you MUST understand the five stages of consultant grief.
once you can understand this painful and natural process, requesting consults will make a LOT more sense
buckle up, it can be a little roughβ¦
𧡠1/6β¦
once you can understand this painful and natural process, requesting consults will make a LOT more sense
buckle up, it can be a little roughβ¦
𧡠1/6β¦
stage 1: denial
- You dont need a consult.
- You called the wrong service.
- 18 years old? consult pediatrics
- Iβm not actually on call now
- Everythingβs fine, just walk it offβ¦
- You dont need a consult.
- You called the wrong service.
- 18 years old? consult pediatrics
- Iβm not actually on call now
- Everythingβs fine, just walk it offβ¦
stage 2: anger
- you should have consulted us earlier/later
- you should have checked this test before calling us
- youβre a terrible doctor/student/human being
- you should have consulted us earlier/later
- you should have checked this test before calling us
- youβre a terrible doctor/student/human being
stage 3: bargaining
- can we see them tomorrow?
- can we do a curbside consult?
- could you ask IR to do it?
- can we see them tomorrow?
- can we do a curbside consult?
- could you ask IR to do it?
stage 4: depression
- consultant takes a big sigh
- consultant gets really quiet on the phone
(hang in there, youβre almost done!)
- consultant takes a big sigh
- consultant gets really quiet on the phone
(hang in there, youβre almost done!)
stage 5: acceptance
- OK, weβll see the patient
- OK, weβll see the patient
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