Apple- the world's most innovative and ingenious technology co. is also the most successful retailer of our time!
It's a bold claim, we know. But it's not if it is true.
So without wasting time, let's see from the beginning-
It's a bold claim, we know. But it's not if it is true.
So without wasting time, let's see from the beginning-
What Apple and particularly Steve Jobs did with retail?
See, Steve Jobs wanted to build a unique brand image for Apple- serving as the foundation of the co.
In the process, he discovered a major problem in the retail market of personal computers.
See, Steve Jobs wanted to build a unique brand image for Apple- serving as the foundation of the co.
In the process, he discovered a major problem in the retail market of personal computers.
In online selling, customers were still not engaged in personal interaction.
He wanted his customers to learn and experience the things they can do with their computers, rather than just being informed about their megahertz and megabytes.
He wanted his customers to learn and experience the things they can do with their computers, rather than just being informed about their megahertz and megabytes.
He realized that to enhance Apple's brand value by providing experiences, he needs to use 'Place' as the primary tool to promote the product.
So the co. decided to open its brick-&-mortar stores because as Lancaster and Reynolds say-
So the co. decided to open its brick-&-mortar stores because as Lancaster and Reynolds say-
And since then Apple has been designing all of its stores- all around the world, based on the same fundamentals of minimalism.
1. Simplicity- Apple tends to keep its stores simple and uncluttered, with symmetry, clean lines, and a neutral color palette.
1. Simplicity- Apple tends to keep its stores simple and uncluttered, with symmetry, clean lines, and a neutral color palette.
Now these new relationships lead Apple to the beginning of the "Town Square" principle.
Town what now? So basically, under the town square principle, Apple connect famous locations of different cities with their brand.
Town what now? So basically, under the town square principle, Apple connect famous locations of different cities with their brand.
Moreover, Apple's involvement in these landmarks further enhanced its brand image and helped communities to restore these deplorable places.
Steve Jobs' vision fueled with the extensive retail strategy has been proven to be very successful
Steve Jobs' vision fueled with the extensive retail strategy has been proven to be very successful
- as it pushed the valuation of Apple to over $3 Trillion with the most loyal customers base on our planet earth!
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